Policies

Carers Policy

Last Updated: 15 Apr 2025

As part of our mission to support the health and wellbeing of everyone in our community, we are pleased to give Carers free access to Queens Leisure Complex to support children or adults with disabilities take part in activities at our centre and other centres in the Northern Community Leisure Trust contract including any gym, swimming, fitness classes and sports hall activities.

Carers must provide evidence they are an official Carer for example from a local authority letter or Carer Card provided by the local authority. Carers include Young Carers who are aged between 9 and 17. Please note all under 8's must be accompanied by a responsible adult aged 16 or over, including Carers under the age of 8 in line with our Admissions Policy. A maximum of two Carers are allowed free access to the centre per each individual with a disability attending the centre.

We also follow the Buddycard scheme that is in place with Ards and North Down Borough Council. All holders of a Buddycard allows free access for Carers to our leisure facilities. The Buddycard scheme is available for any child or adult with a disability and required assistance to take part in activities.

For further details including how to apply for a Buddycard, please contact the reception team for pricing in advance of your visit or Contact Us online.